Careers at ABL Group

JOB TITLE: Trainee Account Handler (Motor Trade)



We are currently looking for a Trainee Account Handler to join the Motor Trade Team in Belfast. This is an exciting opportunity for someone to start their career within the insurance industry.

This role will involve working with existing clients as well as establishing and building new relationships in order to gain new revenue opportunities.

The successful candidate will train in all aspects of the role as well as the opportunity to gain professional qualifications within the insurance industry.


Candidates will require the following:

  • 5 GCSE’s at grade C or above (or equivalent) including English and Maths
  • Computer Literate, with working knowledge of Microsoft Office
  • Excellent communication skills using a variety of media
  • Team player
  • Keen eye for detail

If you or someone you know has the energy, enthusiasm and ability to work within a demanding environment then this would be the perfect role.


What we offer in return

  • Salary is negotiable depending on qualifications and experience
  • Continuous professional development
  • Company Pension Scheme
  • Private Medical Insurance
  • Eye care scheme

If you would like more information or an application pack please contact HR on or 028 90 99 3668.

The closing date for receipt of completed application forms is 5.00 p.m. Monday 22nd July 2019. Completed forms should be returned via e-mail to or HR, Jennymount Business Park, North Derby Street, Belfast, BT15 3HN.

ABL is an equal opportunities employer.



  • To ensure a complete, professional service is provided to prospects and clients in respect of quotations, adjustments and renewal of motor trade products.
  • To deliver target and maintain the highest standards of administration.
  • To provide the high standards of customer care, service and client retention.


Main Duties

  • Maintain all business clients and ensure they are dealt with in a professional manner.
  • Provision of excellent customer service.
  • Providing quotations and arranging new business and renewals via computerised and manual rating guides.
  • Effectively dealing with customers’ needs e.g. handling adjustment, renewals and any other queries which may arise
  • Ensure all sales opportunities are maximised, including prospect generation and cross-selling.
  • Assist Account Executives and Account Handlers to ensure that all client instructions and requirements are handled promptly and accurately.
  • To review and provide technical advice to clients and prospects.
  • Maintaining FCA compliance at all times.
  • Maintain effective communication with all contacts, including insurance companies.
  • Raise debits and credits in an accurate and timely manner.
  • Create and update computer records.
  • Daily administration of policy documentation.
  • General office duties.


General Duties

  • Complying with all company policies and procedures, including health and safety procedures
  • Carrying out any other functions deemed necessary by the Team Leader for the effective operation of the department


Remuneration and Conditions of Employment

  • Salary is negotiable depending on qualifications and experience.
  • Hours of work are Monday to Friday; 9:00 a.m. – 5:00 p.m.
  • 20 days annual leave plus 11 statutory days, with additional annual leave accruing based on length of service
  • Company Pension Schemes
  • Private Medical Insurance
  • Eye care scheme

The postholder will be required to undertake such internal and/or external training as deemed necessary by AbbeyBondLovis.



  • Essential
    5 GCSE’s at grade C or above (or equivalent) including English and Maths
  • Desirable
    Insurance Foundation Certificate



  • Essential
    Computer literate, with working knowledge of Microsoft Office
  • Desirable
    Experience within an office environment
    Experience within the insurance industry
    Working knowledge of FCA regulations
    Working knowledge of Misys system



Personal Attributes

  • Ability to communicate effectively at all levels using a variety of media
  • An effective, willing and enthusiastic team player
  • Self-motivated with ability to act on own initiative
  • Possesses the energy, enthusiasm and ability to work within a demanding environment that requires a hands-on approach
  • Keen eye for detail with the ability to analyse data quickly and accurately
    The company have the right to increase the essential criteria where a large number of candidates meet both the essential and desirable criteria

Management Team

Maurice Boyd

Maurice has over 25 years Insurance Broking experience. He has been responsible for developing a variety of conventional and non- conventional insurance programmes for some of NI’s largest businesses during this period. His period of leadership at ABL has seen the company enjoy sustained growth and strong client retention

Stephen Carlisle

Stephen is a Fellow of the Chartered Insurance Institute and is responsible for the Corporate, Claims and Motor Trade divisions of the ABL business

Gary Crabbe

Gary brings over 25 years experience in Corporate Insurance, having worked with some of Northern Ireland's largest Public & Private Sector Clients for a Global Insurance Broker

Ken Alderdice

Ken has a wealth of experience having spent 40 years in the Belfast insurance market – on both sides of the fence – broking and underwriting

Can we help?

For a quotation or advice on any insurance matter please call 028 9099 3600
or submit your details below

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